Category Archives: Documentation

Ophion Time Tracking

Time tracking is incredibly important for technical professionals for several reasons. Firstly, it boosts productivity and efficiency by helping identify how time is spent on different tasks and projects. This awareness allows professionals to manage their workload better and avoid spending too much time on less important tasks.

Creating an IT Roadmap: A Step-by-Step Guide for Success

In today’s ever-evolving digital landscape, developing a clear IT roadmap is essential for any organization that aims to be agile, efficient, and ahead of the curve. An IT roadmap not only outlines the technology initiatives of a business but also aligns them with the company’s overarching goals. If you’re looking to craft a comprehensive IT roadmap, you’ve landed… Read More »

8 Tips for Aspiring Tech Writers

Technical writing is a field that involves transforming complex information into clear, concise, and user-friendly content. This job is crucial in many industries, especially in the technology sector, where products and services often need to be explained in a way that is understandable to all. Here are some tips for budding technical writers that can help them navigate… Read More »

Your Favorite Documentation Tool?

In my current position, it is necessary to write large amounts of technical documentation. For this, I use a variety of tools to create a “master” document, which then gets uploaded to either a SharePoint repository, or to our Wiki.

10 tips for tech writers

Tech-writing is a tricky business. It’s not a very high profile industry, so there’s not much support around. Follow these 10 quick tips, and you’ll be well on your way to a satisfying tech-writing career.

How To Plan For IT Emergencies

IT emergencies are inevitabilities in today`s technological world. Handling them will be critical to your IT business and maintaining a strong and loyal customer base. You have to achieve a delicate staff balance that allows you to meet the needs of existing clients and gain new ones.