How to Fix Outlook Search not Working

By | 2023-12-21

Let’s talk about a struggle we’ve all faced at one point or another – the frustration of Outlook’s search function deciding to take a coffee break. If you’ve found yourself furiously typing keywords into the search bar only to be met with a blank stare from your email client, fear not! I’ve got some friendly tips to help you kick Outlook’s search back into action.

Let’s dive in!

  1. Update, Update, Update:
    First things first, make sure your Outlook is up to date. Sometimes, a simple software update is all it takes to shake off those search blues. Click on “File,” go to “Office Account,” and hit the “Update Options” button.
  2. Indexing Magic:
    Outlook relies on a magical thing called indexing to pull up your emails lightning-fast. If it’s acting up, let’s give it a nudge. Click on “File,” go to “Options,” select “Search,” and hit the “Indexing Options” button. From there, you can check if Outlook is included in the list and rebuild the index if needed.
  3. Check Your Search Scope:
    Maybe Outlook is looking in all the wrong places. Click in the search bar, and a “Search Tools” tab should appear. Check if you have the correct search scope selected – whether it’s your current mailbox or all mailboxes.
  4. Restart the Indexing Service:
    If indexing is feeling a bit sluggish, restart the Windows Search service. Open the “Run” dialog (Win + R), type “services.msc,” find the “Windows Search” service, right-click, and hit “Restart.”
  5. Repair Outlook:
    Outlook acting out can sometimes be fixed by repairing the program. Go to “Control Panel,” find “Programs and Features,” locate Microsoft Office, and choose “Change.” From there, you can select “Repair” to let Outlook patch itself up.
  6. Use the Inbox Repair Tool:
    Outlook has its own repair superhero – the Inbox Repair Tool. It’s like a doctor for your mailbox. You can find it in your Office installation folder. Run the tool, select your Outlook profile’s PST file, and let it work its magic.
  7. Check for Windows Updates:
    It’s not just Outlook that needs to stay updated. Ensure your Windows operating system is up to date too. Sometimes, an update on the Windows side can be the secret sauce to fix search issues.
  8. Scan for Malware:
    The pesky malware gremlins might be messing with your Outlook mojo. Run a thorough antivirus or antimalware scan to make sure your system is clean and free from any digital hitchhikers.
  9. Disable Outlook Add-ins:
    Add-ins can be both a blessing and a curse. Try disabling them temporarily to see if one of them is causing the search hiccup. Go to “File,” click on “Options,” select “Add-ins,” and manage them from there.
  10. Recreate Your Outlook Profile:
    If all else fails, it might be time to give your Outlook profile a fresh start. Go to “Control Panel,” find “Mail,” click on “Show Profiles,” and add a new one. Set it up, and you might find that the new profile plays nice with the search function.

There you have it, troubleshooters! These tips should help you get Outlook’s search function back on its A-game. Remember, it’s all about patience and persistence. Got any other tricks up your sleeve for fixing Outlook search? Share the wisdom in the comments below!

Author: dwirch

Derek Wirch is a seasoned IT professional with an impressive career dating back to 1986. He brings a wealth of knowledge and hands-on experience that is invaluable to those embarking on their journey in the tech industry.

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