When you open a file in Windows XP that has a corrupted video, image files, HTML pages, or MP3 file, Windows Explorer crashes. You will need to somehow access this folder so that you can delete the offensive file.
You will need to unregister 2 DLL’s to prevent the Windows from previewing the file, which is what is actually causing Windows Explorer to crash.
- Click Start > Run and type regsvr32 /u shimgvw.dll and click OK.
- Click Start > Run and type regsvr32 /u shmedia.dll and click OK.
- Delete the file that is corrupted.
- Click Start > Run and type regsvr32 shimgvw.dll and click OK.
- Click Start > Run and type regsvr32 shmedia.dll and click OK.